Privacy Policy

1. Information we collect

We collect information that is necessary to provide and operate Smart Sync CMS.

Account and contact information

We may collect your name, email address and other information you provide when contacting support, submitting feedback or using paid features.

Webflow connection data

When you connect Smart Sync CMS to Webflow, we may process authentication information such as OAuth credentials, API access tokens, installation identifiers and session information required to access the Webflow sites and CMS resources that you authorize.

CMS and content data

Smart Sync CMS may process CMS collections, fields, items, images, files and other content that you choose to import, review, update, validate, sync or publish.

Uploaded data

We may process CSV files, Excel files, images, structured content and other files that you intentionally upload to the service.

Technical information

We may collect technical information such as browser type, device type, application events, request information, error information, session identifiers and basic usage information required to operate, secure and improve the service.

Billing information

Payments and subscription billing are processed by Paddle or another payment provider identified at checkout. Smart Sync CMS does not store your complete payment card details.

2. How we use information

We use information to:

• provide and operate Smart Sync CMS;
• connect to the Webflow resources you authorize;
• perform imports, validation, mapping, syncing and publishing;
• provide AI-assisted functionality when requested;
• process subscriptions and payments;
• respond to support requests and feedback;
• protect the service against abuse, fraud and security threats;
• diagnose errors and maintain service reliability;
• improve our products and user experience.

3. Webflow data

Smart Sync CMS accesses only the Webflow sites, collections and resources that you authorize through Webflow or through credentials that you provide.

We do not claim ownership of your Webflow content. Your content remains yours.

Access to Webflow data is used only to provide the functionality requested by you, including reading CMS structures, importing or updating content, validating changes and publishing content when you approve those actions.

4. AI-assisted features

Certain Smart Sync CMS features may use third-party AI providers, including OpenAI, when you explicitly use an AI-assisted feature.

Information required to perform the requested AI operation may be sent to the relevant AI provider. We do not intentionally send more information than is reasonably necessary to perform that operation.

AI does not automatically publish changes to your CMS unless the specific workflow you use clearly provides for that action and you authorize it.

5. Affiliate Checker

If you use Affiliate Checker features, Smart Sync CMS may process product URLs and related page information in order to validate, classify or review those links.

Third-party marketplaces may apply their own terms, privacy policies, security checks, CAPTCHA systems and access restrictions.

6. Service providers

We may use third-party service providers to operate Smart Sync CMS, including providers for:

• cloud hosting and infrastructure;
• Webflow API access;
• payment processing;
• AI-assisted functionality;
• email and customer support;
• security, monitoring and analytics.

These providers may process information only as necessary to provide their services and are governed by their own applicable privacy terms.

7. Cookies and sessions

Smart Sync CMS may use cookies, local storage and similar technologies that are necessary for authentication, session management, security, preferences and application functionality.

8. Data retention

We retain information only for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, maintain security and enforce our agreements.

Some temporary processing data may be deleted automatically after the relevant operation or after a limited retention period.

9. Data security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration or destruction.

No online service can guarantee absolute security, and you are responsible for protecting credentials, API tokens and access to your devices and accounts.

10. Your choices and rights

Depending on your location, you may have rights relating to your personal information, including rights to request access, correction, deletion or restriction of certain processing.

You may disconnect Smart Sync CMS from Webflow and revoke relevant access through Webflow where supported.

11. International processing

Our service providers may process information in countries other than your own. Where required, appropriate safeguards may be used for international data transfers.

12. Children

Smart Sync CMS is intended for professional and business use and is not directed to children.

13. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

14. Contact

If you have questions about this Privacy Policy or your data, contact: